Forte Employment Services Pte Ltd

Inbound / Outdoor Customer Service Officer

Forte Employment Services Pte Ltd| Date Posted: 4-Oct-2019
EA Licence No: 10C3364|EA Personal Registration No: R1111325
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Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description


5 Days work week

* Banking Industries


Inbound Customer Service Officer.

Job Description:

• Answering or making calls to clients to learn about and address their needs,

• Handle complaints, or other issues with products or services.

• Responding efficiently and accurately to callers.

• Explaining possible solutions, and ensuring that clients feel supported and valued


Outbound Customer Service Officer

• Make outbound calls to customers on behalf of a business or client.

• Telemarketing, sales or credit cards calls

• Updating of contact list.

• Surveys or verification services.


• Good communication skills.

• No specified education required.


Please remember to input the following information in your resume:-

• Current Salary:

• Expected Salary:

• Notice Period:

• Reason for Leaving for last 2 employments:

Company Overview
Forte Employment Services Pte Ltd