Forte Employment Services Pte Ltd

Inbound/Outbound Customer Service Officer (Banking)

Forte Employment Services Pte Ltd| Date Posted: 28-Aug-2019
EA Licence No: 10C3364|EA Personal Registration No: R1111325
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Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Inbound/Outbound Customer Service Officer (Banking)

*5 Days work week

* Banking Industries

*9am to 6.30pm 

Inbound Customer Service Officer.

Job Description:

  • Answering or making calls to clients to learn about and address their needs,
  • Handle complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers.
  • Explaining possible solutions, and ensuring that clients feel supported and valued

Outbound Customer Service Officer

  • Make outbound calls to customers on behalf of a business or client. 
  • Telemarketing, sales or credit cards calls
  • Updating of contact list.
  • Surveys or verification services.


  • Good communication skills.
  • No specified education required.
  • customer service
  • Training will be provided

Please remember to input the following information in your resume:-

  • Current Salary:
  • Expected Salary:
  • Notice Period:
  • Reason for Leaving for last 2 employments:

EA Personnel: R1111325
Forte Employment Services Pte Ltd (10C3364)

Company Overview
Forte Employment Services Pte Ltd