Implant (3PL/4PL Program Management)

Thame's Human Resources Pte Ltd| Date Posted: 3-Nov-2019
EA Licence No: 11C5602|EA Personal Registration No: R127654
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

Job Description

REPORTING TASKS                                        

  • Prepare daily report on shipment, transit shipment and booking
  • Prepare exceptional daily report on delay
  • Prepare monthly report on claims and damage cargo
  • Prepare KPI reports


  • Liaise with Sales to obtain and provide quotation to customer


  • Send pre-alert and monitor all shipments.
  • Monitor daily shipment status to ensure service levels are achieved.
  • Reply query for shipment status from planners, expedite shipment/delivery as per planner’s request. 
  • To inform/coordinate on shipment arrival date and delivery date
  • To inform/coordinate on any Physical Cargo delivery without Shipment paperwork- During Quarter & FY Closing period
  • Update customer of any disruption that resulted or may potentially result in shipment delay
  • Provide timely update on clearance status both to Shipper & Consignee
  • To follow up on damage claims status
  • To follow up with forwarder’s finance/billing department on invoice disputes (re-billing, credit note)
  • Prepare MBR / QBR power point for review
  • Any other Ad-hoc tasks assigned by customer


  • Diploma/ Degree holder in any field
  • At least 3-5 years of relevant customer program management experience in freight forwarding industry
  • Strong data analysis skill and proficient using Excel
  • Good communication and interpersonal skills

Selected candidate will be awarded with a competitive compensation package and a rewarding career. Please click "Apply" to submit your application with your full cv and include your current/last drawn salary, expected salary, your availability/notice period, motivation factors for your next career move and a recent passport size photo.


For any enquiries, please write to [Click Here to Email Your Resume] (Reg No. R1217654)


We thank you for your interest in this application and regret that only short-listed candidates are notified

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Thame's Human Resources Pte Ltd