IMMEDIATE! Cafe Assistant Outlet Manager $3.6K++ @ East
Roastery/Cafe located in the East is looking for energetic folks to be part of their team!
If you are a fan of coffee, customer service, and want a sense of satisfaction to see the smiles of customers and your team members, the team would like to have you!
- Manage quality control and execute crisis management plans
- Oversee all front and back of the house restaurant operations
- Ensure customer satisfaction through promoting excellent service and responding to customer complaints with tact and professionally to manage customers’ expectations
- Regularly review quality of service, food and beverage offering
- Responsible for inventories and stock taking
- Ensure that proper regulations are strictly adhered to such as food hygiene levels and employment administration
- Assist service and kitchen staff if needed
- Manage the outlet by ensuring equipment and cleanliness are in acceptable standards
- Regularly review the outlet’s quality of service, food, and beverage offerings
- Plan and do forecast for both consumables and non-consumables
- Plan work schedules and employee administration
- Any ad hoc duties assigned by Senior Managers
- A Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent
- At least 3 Year(s) of working experience in the related field is required for this position
For interested applicants, please email your UPDATED CV in Microsoft Word format to [Click Here to Email Your Resume]. Your interest will be treated with strict confidentiality.
We regret only shortlisted candidates will be notified.