ICT Onsite Support Engineers

THATZ International Pte Ltd | Date Posted: 19-Oct-2018
EA Licence No: 04S4557 | EA Personal Registration No: R1108435
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Job Nature:
Position Level:
Entry Level

Job Description

Job Duties:

  1. Provide onsite support to end users on installation and configuration of operating systems, hardware and software.
  2. Diagnose and resolve a wide range of desktop applications and networking issues immediately to ensure minimal downtime.
  3. Setup and support of IT equipment and peripherals.
  4. Perform regular maintenance of equipment to meet clients’ requirements and standards.
  5. Prepare documentation on technical issues.
  6. To assist in other IT related projects or activities (such as install, upgrade, maintain and troubleshoot).


Job Requirements:

  1. NITEC, Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
  2. Preferably with 1 year of relevant working experience. Proficient with hands-on experience on Windows, Microsoft Office, Anti-virus software and Email systems.
  3. Possess ITIL Foundation V3 certification.
  4. Able to operate with minimal supervision.
  5. Able to perform tasks timely.
  6. Good customer service and communication skills.
  7. Participate in out of hours work and 24/7 on call as when required.
  8. Able to travel island wide.


Key objective of this role:

To deliver awesome user experience through excellent yet friendly service disposition ... we call it Thatz Way!



Compensation Package:

  1. Basic Salary
  2. H&S Insurance Coverage
  3. Annual Leave and Medical Benefits
  4. Other Benefits


As a people developer, we embrace Thatz Delight for:

  1. Career progression
  2. Subsidized trainings and certifications
  3. Annual increment based on performance
  4. Performance rewards
  5. Mobile phone allowance
  6. Company events and annual awards
  7. Community and sustainability support




As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.


Best wishes to your job search!


Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.


For more information about THATZ and other job listings, please visit: www.thatz.com

Please like our Facebook: www.facebook.com/thatz.international  

LinkedIn: www.linkedin.com/company/thatz-international-pte-ltd

Our Software Product: www.thatzcontact.com, https://salutensmen.sg and https://yummydurian.com


Company Overview
THATZ International Pte Ltd