HR Specialist (Contract, Biopharma MNC, up to $5500)

Recruit Express Pte Ltd| Date Posted: 9-Mar-2020
EA Licence No: 99C4599|EA Personal Registration No: R1552331
Save Job
Job Nature:
Contract, Temporary
Position Level:
Experienced, Manager
Qualification:
Bachelor's / Honours

Job Description

Responsibilities: 

  • Responsible for routine customer service inquires related to the service catalog (e.g., HR, Payroll, Benefits, etc.) and provides Employee Self-Service and Manager Self-Service support. 
  • Opens tickets / cases, and answers HR customer questions through the assistance of standard screens, scripts, and developed procedures for inquiry resolution.  
  • Answers general questions and redirects misplaced calls
  • Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to assist in answering Employee and Manager inquiries and resolving Employee and Manager HR challenges
  • Guides HR Employee Self-Service and Manager Self-Service transactions
  • Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
  • Inputs data into Workday to transact on customer requests
  • Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
  • Documents all employee inquiries, issues, and transactions in case management tools as required
  • Participates in continuous improvement workshops and projects as requested
  • Participates in ad hoc projects as required
  • Ability to work early shift hours and rotate when members are on leave.


Requirements: 

  • Min Bachelor’s Degree in Human Resources or any relevant field 
  • Minimum 3-4 years of general HR experience
  • Familiar with HR services / processes
  • Experience with HRIS (Workday, Time and Attendance and other HR systems) would be an advantage 

Interested candidates please send your updated resume to:

[Click Here to Email Your Resume]
Attn: Contract HR Specialist 

or call 6736 3280 to look for Kate


We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company EA Licence No..: 99C4599

Company Overview
Recruit Express Pte Ltd