Refinery Concepts

Hotel Restaurant Supervisor

Refinery Concepts | Date Posted: 21-Nov-2018
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Job Nature:
Permanent
Position Level:
Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels

Job Description

Responsibilities:

  • Run daily operations efficiently
  • Mentor and train junior staff to achieve guest satisfaction
  • Recommend and upsell menu items and advise guests on any ongoing promotions to achieve revenue targets
  • Enhance customer service quality through continuous improvement process
  • Ensure efficient use of resources and minimise wastage
  • Provide prompt and excellent customer service to guests
  • Cultivate a cohesive and collaborative culture


Requirements:

  • Diploma in any field
  • At least 4 years of relevant experience, including 1 year of supervisory experience
  • Excellent communication, interpersonal and leadership skills
  • Willing to work 6 days rotating shift including weekends and public holidays
Company Overview
Refinery Concepts