CAREERSTAR INTERNATIONAL

Hotel Front Desk | Kallang @ $2200 +++

CAREERSTAR INTERNATIONAL| Date Posted: 14-Apr-2021
EA Licence No: 03C3254|EA Personal Registration No: R1986511
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
ITE/ NITEC/ Higher NITEC

Job Description

Job Responsible: 

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Job Requirement: 

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Customer service attitude
  • Excellent communication and organizational skills
  • Able to liaise with Mandarin speaking customer

For interested applicants, please email your UPDATED CV in Microsoft Word format to [Click Here to Email Your Resume]. Your interest will be treated with strict confidentiality.

We regret only shortlisted candidates will be notified.

Company Overview
CAREERSTAR INTERNATIONAL