Head of Service (MNC, exp in SCADA/PLC/DCS)

P'nnacle Pte Ltd| Date Posted: 29-Sep-2019
EA Licence No: 09C3710|EA Personal Registration No: J119120E
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Job Nature:
Position Level:
Manager, Senior Manager
Bachelor's / Honours, Masters / PhD

Job Description

  • Serves as the focal person of customer on issue-resolution or other required services
  • Receives assignments in the form of objectives and determines how to use resources to meet goals and schedules
  • Provides supervision and guidance to Service Engineers performing the technical duties onsite
  • Manage customer requirements including coordinating site activities (i.e. schedule, manpower, tools/equipment) and maintain engineering records, and generate standard service reports. Collect and review productivity of all other engineers onsite (timesheets and/or trainings)
  • Align service and sales objectives, including assistance in preparing repair and upgrade estimation, and support in preparing proposal to customers
  • Ensures compliance of workplace safety rules
  • Ad hoc duties





  • Min Degree in Engineering
  • Min 10-12 years of experience in process engineering
  • Min 5 years of supervisory experience
  • Industry exposure to Oil & Gas/Chemicals/Pharmaceutical
  • Experienced with DCS, PLC, or SCADA systems.
  • Exposure to discrete and continuous or batch controls, PC based MMI, Advanced Controls, Fieldbus or field instrumentation.
  • Experienced in control system configuration, third-party equipment integration, startup of process control projects, or ongoing system maintenance/support
  • Understanding of instrumentation and configuration tool, Software knowledge is advantageous
  • Good verbal, reading and writing skills.
  • Knowledge on safety practices and procedures.


Interested & qualified applicants, please forward your latest CV in MS word format to [Click Here to Email Your Resume]

Company Overview
P'nnacle Pte Ltd