Head, Ocean Freight

Thame's Human Resources Pte Ltd | Date Posted: 9-Aug-2018
EA Licence No: 11C5602 | EA Personal Registration No: R1105612
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Job Nature:
Position Level:
Manager, Senior Manager
Bachelor's / Honours, Masters / PhD

Job Description

Job Descriptions

  • To manage and grow the business
  • Accountable for leading and developing the business
  • Develop strong, sustainable customer relationships with new and existing customers
  • Ensure prompt response to customer enquiries and complaints in a professional manner with corrective actions taken                                                                                    
  • Lead in continuous engagements and strategic interfaces with Key Accounts
  • Respond to Key Accounts enquiries, needs and complaints
  • Provide leadership in the areas of product and business development and daily management of operations locally: resource utilisation
  • Lead the development, implementation and localisation of key initiatives and programmes
  • Facilitate and support efforts in maintaining healthy relationships with trade bodies and government agencies & authorities
  • Establish KPIs for internal operations management and obtain agreement & commitment from staff and local management
  • Provide guidelines and support for implementation of programs such as security/ safety and ISO regulations to meet country mandated regulatory requirements
  • Negotiate with Vendors, Carriers/Suppliers on contractual and business arrangements according to corporate policy to meet corporate local requirements
  • Carriers/Suppliers contract, performance and relationship management
  • Build and maintain strong relationships with regulatory agencies and govt/port bodies
  • Liaise with regulatory agencies to ensure operations comply with all local regulatory requirements
  • Work closely with Heads of other departments/business units to generate business                   Leads and resolve inter-departmental business/operations issues
  • Provide technical expertise to other departments in cross-department activities/discussion           
  • Collaborate with Regional resources/heads to bring best expertise for closing deals and implementing solutions
  • Define, implement and monitor service and quality standards
  • Interact with Regional on pricing matters and respond to customer RFQs, RFIs & RFPs
  • Plan and develop strategies to support achievement of planned business growth
  • Brings knowledge to market to inform or stimulate markets and opportunities
  • Responsible for performance results
  • Defines, enforces and monitors targets
  • Select and assigns targets to key positions
  • Analyses costs and cost structure of product and derive actions for operating improvement
  • Supports Business Development and Sales teams, with competitive pricings and sales pitching for new businesses
  • Determine organization structure, roles and responsibility and performance targets for function
  • Develop a culture of quality, service excellence and teamwork, flexibility and cost consciousness
  • Manage allocation of resources and raise commitment of staff to the achievement of objectives and targets

Qualifications & Experience
  • At least Degree with more than 8 years of relevant experience,  with proven track records in leading Ocean freight/ Seafreight in large Freight Forwarding companies
  • Knowledge of industry and operations in local market                                                                   
  • Knowledge of local Custom rules and regulations                                                             
  • Knowledge of international trading and documentation practices
  • Good communication and interpersonal skills
  • Analytical skills
  • Negotiation skills
  • Excellent product knowledge                  

Selected candidate will be awarded with a competitive compensation package and a rewarding career.

Please click "Apply" to submit your application with your full cv (to include your photo is available) and include your current/last drawn salary, expected salary, your availability/notice period, and motivation factors for your next career move.

For any enquiries, please write to laypeng(a)thameshr.com (Reg. no. R1217654)

We thank you for your interest in this application and regret that only short-listed candidates are notified.

Company Overview
Thame's Human Resources Pte Ltd