Park Hotel Clarke Quay

Guest Services Officer (Telephone)

Park Hotel Clarke Quay| Date Posted: 29-Apr-2019
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels

Job Description

Promote the good image of the hotel by selling services through telephone in a professional and courteous manner.

Connect and transfer incoming and outgoing calls for all guests and staff. 

Administer the programming and executing of guests' wake up calls

Co-ordinate with other department's staff to ensure hotel's objective to provide the most efficient services to guests is achieved. 

Undertakes other duties as and when requested by the Front Office team. 

Requirements

Knowledge of the PMS Opera System Preferred

Possess GCE 'O' Level or 'N' Level 

Ability to perform shift work 

 

Company Overview
Park Hotel Clarke Quay