Park Hotel Clarke Quay

Guest Services Executive

Park Hotel Clarke Quay| Date Posted: 13-May-2019
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC

Job Description

Job Description:

  • To determine daily room requirements and ensure guest’s special requests are being checked, room blocked as per guest’s request with regard to room type, non-smoking, extra bed, etc.
  • To assist the Guest Services Manager to handle complaints of guests and to provide service recovery.
  • To conduct inventory of supplies on a weekly basis and check 3 days’ forecast and over-credit limits.
  • To promote sense of responsibilities, courtesy, cheerfulness and work harmony in Front Office.
  • Any other suitable tasks as and when assigned by Guest Services Manager/Front Office Manager

 

Requirements:

  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Hotel Management/Tourism Services or equivalent.
  • Positive work attitude and team player
  • Good communication and public relations skills
  • Must be able to perform rotating shift
Company Overview
Park Hotel Clarke Quay