Guest Services/ Customer Service Officer (Shift, Islandwide location)

Recruit Express Pte Ltd| Date Posted: 13-Jan-2021
EA Licence No: 99C4599|EA Personal Registration No: R1878026
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'A' Levels, Diploma

Job Description

  • Engaging residents to enhance their stay experience
  • Ensure operational effectiveness from check in to check out processes
  • Learn how to engage guests and manage employees professionally
  • Gain knowledge and hands-on experience of company’s property management system
  • Conduct tours for new and potential guests, partners and visitors
  • Handle guest queries on facilities, services, registration and provide information about shopping, banking, dining, entertainment and local events.
  • Handle guests’ complaints and feedback
  • Collaborate with the other internal departments to curate and plan in-house events for the guests on a needs-basis
  • Provide guests with constructive recommendations to enhance and exceed guest experience

Requirements:

  • Prior customer service experience preferred 

Interested applicants, kindly send your resume to [Click Here to Email Your Resume]

 

Joey Chen Hui Yi (R1878026)

Recruit Express Pte Ltd 

EA Licence No.: 99C4599

Company Overview
Recruit Express Pte Ltd