Guest Service Assistant (Sentosa/ 5 days work week)

Stafflink Services Pte Ltd| Date Posted: 18-Feb-2020
EA Licence No: 04C4294|EA Personal Registration No: R1222216
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Our client is an established real estate group and spanning across residential, commercial, hospitality & retail sectors. 

  • 44 hours per week
  • Located in Central area
  • Good salary package + medical benefits
  • Friendly working environment

 

Responsibilities

  • Provide courteous and efficient service with each guests' request.
  • Ensure telephone calls are handled promptly within three rings.
  • Familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes and adhere to policies & procedures for their use.
  • Familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

 

Requirements:

  • Minimum GCE ‘O’ Level
  • At least 1 years of relevant working experience in Hospitality or F&B industry
  • Positive attitude and customer service oriented
  • Good interpersonal and communication skills
  • Able to perform rotating shifts

 

 

How to apply:

 

Interested applicants, please click on “Apply Now” to submit your detailed resume
Alternatively, you may also send in your application via email: [Click Here to Email Your Resume]

 

 

Stafflink Services Pte Ltd
EA License No : 04C4294
EA Personnel  : Hin Saan Wai (Jason)
EA Personnel Reg No : R1222216

DID: (65) 62130129

Company Overview
Stafflink Services Pte Ltd