Marina Bay Sands Pte Ltd

Guest Service Agent - Mall Concierge

Marina Bay Sands Pte Ltd | Date Posted: 14-Aug-2018
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Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

 In view of the expansion of VIP service offerings by the Shoppes of Marina Bay Sands, we are looking for qualified candidates to take up these exciting roles.

Job Responsibilities

  • Provide excellent customer service to shoppers to the mall and development.
  • Handle face-to-face and phone enquires and feedback from public, shoppers and tenants.
  • Handle development attraction bookings, tickets sales and events.
  • Record incident reports and coordinate with various departments on tenants’ and shoppers’ requests, queries and feedback.
  • Perform Personal Shopping for VIP Guests (training will be provided)
  • Any other duties assigned.

 

JOB REQUIREMENTS

  • Relevant experience in hospitality environment.
  • Have basic knowledge of MS Office – Word and Excel.
  • Pleasant personality with excellent customer service attitude.
  • Able to work weekends, shifts and public holidays.