Guest Service Agent - Mall Concierge
Marina Bay Sands Pte Ltd | Date Posted: 14-Aug-2018
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD
In view of the expansion of VIP service offerings by the Shoppes of Marina Bay Sands, we are looking for qualified candidates to take up these exciting roles.
- Provide excellent customer service to shoppers to the mall and development.
- Handle face-to-face and phone enquires and feedback from public, shoppers and tenants.
- Handle development attraction bookings, tickets sales and events.
- Record incident reports and coordinate with various departments on tenants’ and shoppers’ requests, queries and feedback.
- Perform Personal Shopping for VIP Guests (training will be provided)
- Any other duties assigned.
- Relevant experience in hospitality environment.
- Have basic knowledge of MS Office – Word and Excel.
- Pleasant personality with excellent customer service attitude.
- Able to work weekends, shifts and public holidays.