Guest Service Agent

Link Hotels International Pte Ltd | Date Posted: 14-Oct-2018
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description


Responsibility :
  • Assist with check-in and check -out of hotel guests according to company's policies and procedures
  • Prepares and maintains records pertinent to guest's stay in the hotel
  • Ensure that all guest' bills are posted accurately and settled prior to departure
  • Responsible for foreign currency exchange, credit cards or vouchers settlement at the front desk
  • Answer all calls that go through the Hotel PABX switchboard
  • Aware of current hotel events, facilities and services available to hotel guests and attend to guests request