Guest Service Agent - Housekeeping
Marina Bay Sands Pte Ltd| Date Posted: 20-Jul-2020
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD
- Perform thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
- Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
- Response to guest requests and be able to communicate with them
- Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.
- Good customer service, communications and interpersonal skills are a must.
- Preferably (at least) 2 years' experience.
- Ability to work a flexible shift.
- Ability to lift heavy objects