Guest Service Agent - Housekeeping

Marina Bay Sands Pte Ltd| Date Posted: 20-Jul-2020
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Job Nature:
Permanent
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Job Responsibilities

  1. Perform thorough cleaning of guestrooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
  2. Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
  3. Response to guest requests and be able to communicate with them
  4. Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

  1. Good customer service, communications and interpersonal skills are a must.
  2. Preferably (at least) 2 years' experience.
  3. Ability to work a flexible shift. 
  4. Ability to lift heavy objects