Four Seasons Hotel Singapore

Guest Relations Officer (Jiang-Nan Chun)

Four Seasons Hotel Singapore| Date Posted: 9-Jul-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

 

The Concept of Jiang-Nan Chun

Embodying the concept of “Xiang Le Zhu Yi”, or the principle of enjoyment and happiness, our award-winning restaurant is not only evocative of the pastoral lifestyle of the Jiang Nan region’s traditional river villages through its rustic décor, but also through its authentic Cantonese cuisine.

 

Guest Relations Officer (Jiang-Nan Chun)

The Guest Relations Officer is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the Guest Relations Officer is the guest’s first impression of the restaurant. This Guest Relations Officer greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing eat2eat, the Guest Relations Officer takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Guest Relations Officer has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day. A principle role within the restaurant, the Guest Relations Officer is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Guest Relations Officer is also familiar with frequent guests and knows their names and preferences.

 

 

We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken both English and Mandarin are also required. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. 


** Only short-listed applicant will be contacted **

 

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Luxury environment in magnificent locations worldwide
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Educational assistance
  • Dental and medical/disability/life insurance
  • Retirement benefits
  • Employee service awards
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurants
Company Overview
Four Seasons Hotel Singapore