Guest Relation Ambassadors, Customer Service (x10)- 5 days work week

• Attend to all internal and external telephone calls.
• Attend and respond to all general enquiries received via emails/phone on a timely basis.
• Handle all petty cash reimbursements
• Perform guest check in/out and administer the process.
• Manage guests’ accounts and information, and room availability in the system.
• Arrange transport, meal according to dietary requirement, goods delivery for guest, appointment and meeting room requirement. 
• Handle and record guests’ feedback and complaints and refer issues to supervisor or other relevant departments.
• Perform simple bookkeeping activities, such as balancing cash accounts.
• Make and confirm reservations for room and meeting rooms.
• Assume other responsibilities as designated 

Requirements:

• Minimum 2 years of relevant experience being a Receptionist/Reservation personnel in the hospitality industry 

Interested applicants, kindly send your resume to [Click Here to Email Your Resume]

Joey Chen Hui Yi (R1878026)

Recruit Express Pte Ltd 

EA Licence No.: 99C4599