Guest Relation Ambassadors, Customer Service (x10)- 5 days work week

Recruit Express Pte Ltd| Date Posted: 13-Jan-2021
EA Licence No: 99C4599|EA Personal Registration No: R1878026
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Qualification:
Diploma

Job Description

  • Attend to all internal and external telephone calls.
  • Attend and respond to all general enquiries received via emails/phone on a timely basis.
  • Handle all petty cash reimbursements
  • Perform guest check in/out and administer the process.
  • Manage guests’ accounts and information, and room availability in the system.
  • Arrange transport, meal according to dietary requirement, goods delivery for guest, appointment and meeting room requirement. 
  • Handle and record guests’ feedback and complaints and refer issues to supervisor or other relevant departments.
  • Perform simple bookkeeping activities, such as balancing cash accounts.
  • Make and confirm reservations for room and meeting rooms.
  • Assume other responsibilities as designated 

Requirements:

  • Minimum 2 years of relevant experience being a Receptionist/Reservation personnel in the hospitality industry 

Interested applicants, kindly send your resume to [Click Here to Email Your Resume]

 

Joey Chen Hui Yi (R1878026)

Recruit Express Pte Ltd 

EA Licence No.: 99C4599

Company Overview
Recruit Express Pte Ltd