Guest Experience Ambassador

Marina Bay Sands Pte Ltd| Date Posted: 25-Mar-2020
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Job Nature:
Permanent
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

JOB SCOPE

This is a newly created role where the individual will create a positive and unforgettable experience for guests visiting Marina Bay Sands.

Job Responsibilities

  • Create a vibrant and delightful lobby environment by bringing life and bold character to the space.
  • Greet and welcome guests to ensure an unforgettable and lasting first impression.
  • Actively engage and interact with guests.
  • Indulge and entertain guests of all ages with interesting programs.
  • Be a vital focal point to attract guests and increase traffic to the hotel lobby.
  • Transform the hotel lobby into a point of attraction not to be missed within the integrated resort.
  • Provide guests with photo opportunities and drive social media engagement.
  • Contribute ideas to enhance guest experiences and elevate guest satisfaction.
  • Create an unforgettable stay/experience for guests at Marina Bay Sands.

Job Requirements

  • Minimum secondary school education with at least a year’s experience in a similar capacity.
  • Ensure a high standard of personal grooming and professional appearance at all times.
  • Highly energetic and engaging individual with strong customer service and interpersonal skills.
  • Possess a refined and strong command of spoken and written English.
  • Ability to speak multiple international languages will be an added advantage.
  • Experience in entertainment, fashion runway shows or in the performing arts will be an added advantage.
  • Be comfortable with taking photographs with guests.
  • Be willing to work shifts.
  • Ability to work long hours standing.
  • Ability to work with minimal supervision.