Front Office Shift Leader

CHANGI COVE PTE. LTD | Date Posted: 9-Nov-2018
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma

Job Description

  • Responsibilities:

  • Supervise the Front Office Team and ensure smooth operations during Shift
  • Train other Front Office Executives to uphold the standards set. Ensure a high level of customer service is consistently maintained and exceed guests’ expectations
  • Requirements:

  • Preferably A Level/ Diploma Holder & above
  • 1-2 years of Front Office and Opera experience is a must 
  • Customer Oriented with a pleasant disposition
  • Good communication and interpersonal skills
  • Able to multitask and thrive in a fast paced environment
  • Able to work shifts, weekends and public holidays
  • Only Singaporeans may apply
  •  
  • Perform all front desk duties including reservations, cashiering, check-in and check outs in a friendly and efficient manner
  • Ensure guests’ requests, complaints, issues and queries are attended to promptly, politely and efficiently
  • Maintain the hotel property management system and documentation efficiently
  • Ensure a high level of customer service is consistently maintained and exceed guests’ expectations
  • Any other additional duties assigned by Reporting Manager when necessary
Company Overview
CHANGI COVE PTE. LTD