Front Desk Customer Service

Kuko Beauty Management Pte Ltd| Date Posted: 22-Apr-2021
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Job Nature:
Permanent
Position Level:
Experienced, Manager
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Appointment Settler for Front Desk Customer Service Officer 

Average consultant income: $1,600 - $2,500 + Incentive

Job Requirement:

  • Good Communication Skill
  • Good in computer skill such as Excel, Google Drive and fast learner on new appointment tools.
  • MUST have experience in Front Desk & Appointment Setting with client booking
  • Diploma or Professional Cert & Above
  • Strong Follow up skill
  • Able to communicate in English & Chinese. (Fluent in English – Written & Spoken)
  • With Personal Care/Beauty/fitness service will be an added value
  • Friendly & Outspoken
  • To provide excellent service at all times
  • Good Learning attitude, lifelong learner

 

Job Responsibility:

  • Excellent Communication skills with customer
  • Reporting & Update CRM
  • Good Team Player and Positive Attitude
  • Appointment Setting & Schedule – work closely with Branch Manager
  • Accordance with standards set by the company.

Job Highlights:

  • Fast progression track
  • Convenient locations Singapore island wide (near MRT stations)
  • Good Career Progression
  • friendly Cosy work environment

Job Details TASK x KPI : 75 new appointment a week 

  • Appointment Setting 预约安排
  • Reply Client Enquiry and convince to come down 回复顾客信息和说服顾客到店
  • Serve Customer 接待顾客
  • Outbounce call 致电给顾客
  • Team work with Consultant x Marketing 团队合作,配合美容顾问和行销部门
  • Update system & Invoicing 输入客户资料和开单
  • Client Survey 客户回访
  • Any Other Task 其他分配任务

Must be able to work retail hours, weekends and public holidays

Only Permanent Resident & Singapore Citizen

Must be able to work retail hours, weekends and public holidays

EP, Permanent Resident & Singapore Citizen
Send Your CV to [Click Here to Email Your Resume] 
or Whatsapp : wa.link/j3ck8b

 

Why Join Kuko Beauty

Health First Beauty Always, is our motto. Provide non-invasive treatment, no side effects and long lasting beauty for customer.

As a First Fascial Re-Sculpting Aesthetic Saloon in Singapore.

We dedicate ourselves by helping our customers to achieve Healthy & Beauty Present. Integrity & honest treating all customers equally. Giving the best we can. 

We are consistently improve & expanding.

Our success is built on the constant innovation of our innovation skill through focusing on our customer’s needs, and delivering nothing but the Best & Effective Results to our customers.

People Management is one of our key strategy – we value & invest in exceptional people!

We are looking for talented individuals who are passionate about joining this exciting and ever-changing beauty industry.
You are welcome to be part of our big family!

 

Company Overview
Kuko Beauty Management Pte Ltd