MCI Career Services Pte Ltd

Front Desk - Customer Care Officer x 5 ($2200 l Senoko l Car Service)

MCI Career Services Pte Ltd| Date Posted: 11-Sep-2019
EA Licence No: 06C2859|EA Personal Registration No: R1982556
Save Job
Job Nature:
Position Level:
Entry Level
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

• Salary Up $2200
• Location: Senoko Road
• Company transport at Admiralty MRT
• 5.5 days (alt Sat)


  • Represent the Company in a professional manner as a front line employee
  • Identifying and responding to customers’ needs by providing technical advices
  • Work as a team with internal and external stakeholders like customers, contactors, workshop & etc.
  • Prepare quotation and raise Work Orders accordingly.
  • Raise job orders to workshops & contractors
  • Liaise with controllers & contractors on service/repair quality and price of work
  • Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
  • Update the service/repair schedule and vehicle collection with customers.
  • To perform basic investigation into customers’ complains and rectify the problems by coming up with recommendation within guidelines
  • Escalate more pressing issues to Supervisors.
  • Performs ad hoc duties as assigned by Supervisors


  • 1 - 3 years of working experience in the automotive industry workshop or similar role
  • Training will be provided

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON

Alternatively, you may also email your resume to us at [Click Here to Email Your Resume]

Our dedicated and approachable MCI consultants will get back to you soon for a confidential discussion.

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

*We regret to inform that only shortlisted candidates would be notified.*

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
To find out about other career opportunities in MCI Career Services Pte Ltd, do visit for complete job listing. We wish you all the best in your career search.

Please send in the format request above to ensure speedy response for selected candidates

Jasmine Khong Weng Lee
Registration Number: R1982556
MCI Career Services Pte Ltd
EA Licence No: 06C2859

Company Overview
MCI Career Services Pte Ltd