Finance Senior Officer (AP)

Type: 1 year contract, with possibilities of renewal

Responsibilities:

Respond promptly to high volume of Accounts Payable (AP) Helpdesk inquiries in shared services from both internal andexternal customers.
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Resolve customer concerns and escalate to appropriate level when necessary.
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Collaborate with teammates and initiate ideas with management to identify, design, and implement process improvements forgreater efficiency and effectiveness.
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Work closely with other functional areas (Procurement, Receiving, Billing & Collections, Treasury etc.) to resolve issues andsupport achievement of business goals.
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Review AP reconciliation reports to follow up with stakeholders to ensure accurate reporting of the liability balance.
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Educate vendors and internal users on AP processes and inquiry tools to encourage self-help functions to improveefficiencies.
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Cross-train and provide back-up for other Helpdesk officers when needed.

Job Requirement:
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At least 3 years of Accounts Payables experience, preferably with experience in Helpdesk or customer service.
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Possess a broad understanding of Accounts Payable processes as well as processes outside of Payables that impact theteam.
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Strong commitment to providing excellent customer service, including resolving issues timely and influencing the resolution ofissues when responsibility falls outside of Payables.
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Strong verbal and written communication skills, organizational skills and ability to work in a fast-paced environment includingbeing able to quickly adapt to change is required.
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Must be enthusiastic and a team player.