Field Support Engineer (5 days/ East/MNC) **Logistics** 1 year contract (up to $4.5K)

KSC Consultants Pte Ltd| Date Posted: 7-Jun-2019
EA Licence No: 11C2878|EA Personal Registration No: R1546889
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • Provide support and resolution on 1st level end-user telephonic/email enquiries and issues on in-house applications and standard PC and notebook problem related to Hardware and Operating System.
  • Logging of service desk calls and documentation of all user requests and problem resolution in problem Ticket system.
  • Trouble shooting PC hardware, notebook, printer/print server, MS Win 2K/ XP/ Vista, Internet browser, standard Microsoft software, Outlook client and other in-house application problems.
  • Issuing of inventory tags and manages the IT database for inventory management for IT related equipments.
  •  Provides technical assistance to users on basic desktop request as and when require. 
  • Performs cost allocation charge back to inter department for IT related services.
  • Performs procurement for department following the internal purchasing process.
  • Act as a central receiver for all IT related purchased for company departments and thus allocating cost center to finance for the purchases.
  • Assist to source for IT related equipments quotations from appointed vendors.
  • Assists in documentation of department related information for safe keeping and retention.
  • Perform tasks as and when assigned by superior.

Requirement 

  • Diploma/ITE graduates in Computer Science/Electronics/IT or equivalent
  • Experience in related field for 1-2 years (Customer service/Call centre)
  •  Relevant experience in supporting PC/notebook hardware, network printer, MS Win 2K vista and standard software(MS office 2K-2007, Antivirus, internet browser) and Outlook client, desktop setup, wireless, Active directory, printer setup, Outlook client, basic TCPIP troubleshooting, VPN setup/ troubleshooting

Location: East (open to travel to other areas of Sg if needed) 

Working Hours: 8.30am - 6.15pm (Monday - Friday) 

Budget: up to $4.5K (Max) 

Industry: Logistics & Supply Chain 

Bonus: Aws + VB (depending on compnay's performance) 

Company transport: AMK , SK, Tampines, Tanah Merah & Expo 

Interested candidates please send your profile to [Click Here to Email Your Resume] 

R1546889 

 

Company Overview
KSC Consultants Pte Ltd