Field Service Engineer (MNC, Copiers/Printers)

People Profilers Pte Ltd| Date Posted: 26-May-2020
EA Licence No: 02C4944|EA Personal Registration No: R1111375
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Responsibilities

  • Proven ability to support inkjet printers and photocopiers, with a sound knowledge of print technology, including laser technology
  • Ability to render technical support to service partner staff(s) and manage their experience including SLA and KPI management
  • Ability to build and improve strong working relationship with service partner staff(s) and drive continuous improvements in behaviour, performance and providing training as and when required
  • Ability to repair a broad range of Printers, Photocopiers, Scanners and faxes, including possessing a strong analytical mindset to diagnose and resolve technical problems
  • Ability to render post-sales support in related print and scan software solutions
  • Ability to manage, schedule and coordinate maintenance servicing, delivery and installations as well as tracking spare parts and consumables movement
  • Ability to roll up one’s sleeve to help solve machine and software challenges

Required Skillsets:

  • 3 -5 years MFDs and Photocopier technical experience; inclusive of operational process, coordination and setup, planning and team management
  • Ability to communicate clearly at all levels, both written and verbal
  • Able to work independently and make decisions, escalating where and when necessarily and appropriately
  • Advanced Networking and Network Security Skills
  • Ability to use Excel (pivot tables, lookups, Data Manipulation and etc)
  • Comfortable to generate and manage reports and performance statistics on a monthly basis and on ad hoc basis as and when required
  • A valid Class 3 driving license

 

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [Click Here to Email Your Resume]

 

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel:   6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

 

Company Overview
People Profilers Pte Ltd