Field Engineer

Recruitment Hub Asia Pte Ltd| Date Posted: 18-Jan-2021
EA Licence No: 12C6135|EA Personal Registration No: R1980706
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

My client is an information and communications technology provider, specialising in infrastructure, communications, mobility, security & analytics solutions.

 

Job Responsibilities:          

  • Provide maintenance support to our clientele and ensure that SLA commitments and requirements are met;
  • Responsible for attending to incident calls and allocation of calls from the Helpdesk Team;
  • Provide daily update to Helpdesk Team and adhere to Standard Operating Procedures;
  • Diagnose, troubleshoot and resolve issues pertaining to Network Configurations;
  • Administration and maintenance of Network Based Environment or related issues as per client's requirements;
  • Provide onsite and remote infrastructure support and configuration, including amongst others, relocation, upgrades or installations;
  • Render prompt and timely follow-up to clients to ensure service delivery and client satisfaction;
  • Replacement of faulty equipment;
  • Update service reports and documentations; 

 

Requirements:

  • Previous experience as a field engineer or similar role
  • Well-versed in technical aspects of field projects, including equipment
  • Understanding of safety guidelines
  • Ability to work in week days after office hour, weekends and Public Holidays

 

Interested candidates please send resumes to asmita.chauhan@recruitmenthubasia.com or click on Apply Now.

We regret to inform that only short-listed candidates will be contacted.

EA No: 12C6135 | EA Registration No: R1980706

Company Overview
Recruitment Hub Asia Pte Ltd