F&B Admin & Banquet Executive

Singapore Swimming Club| Date Posted: 15-Oct-2020
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Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, 'A' Levels, Diploma

Job Description

Duties & Responsibilities

  • Achievement of Club's budget on banquet sales
  • Achieve maximum profitability and overall success by controlling costs and quality of service
  • Participate in sales and marketing activities including sales calls and club events
  • Participate in building up client database and increasing client retention
  • Prepare proposals, confirmation and event orders as required
  • Conduct site inspections for existing and new clients
  • Generate weekly and monthly reports
  • Participation and input towards banquet marketing activities
  • Assist in preparation of forecast and actual budget function sheets
  • Co-ordinate with all relevant departments to ensure smooth delivery of events
  • Supervise and co-ordinate banquet set-up and service
  • Provides labour costing information for Function Statements
  • Supervision of weekly schedules and schedule staff as necessary to meet function needs
  • Ensuring that services meet customer specifications
  • Quality of meeting room set-up should be abiding by the SOP
  • To work alongside the culinary and service team to ensure all arrangements are as per request
  • Provide quick service for last minute changes.
  • To handle customer dissatisfactions and follow-up on service recovery (where necessary)
  • Express and display teamwork and good relations with co-workers and Management.
  • Inspection of Meeting Room prior to guest arrival, ensuring that client specifications are met.
  • Display adaptability skills and effective communication skills
  • Minutes taking of dept and sub comm meetings

Job Requirements

  • Diploma in Event/Hospitality/Hotel Management or equivalent
  • Minimum 1 year's work experience
  • Possess excellent customer care and interpersonal skills
  • Able to display a "Passion for perfection" and work in a dynamic environment
  • Proficient in Microsoft Applications
Company Overview
Singapore Swimming Club