Executive, Patient / Quality Service Management - HEALTHCARE

Recruit Express Pte Ltd| Date Posted: 29-May-2021
EA Licence No: 99C4599|EA Personal Registration No: R1875164
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Job Nature:
Position Level:
Bachelor's / Honours

Job Description

The Challenges

  • You will be part of the Value Office team, where you will help to synergise the hospital's efforts to advance patient engagement, empowerment, and experience.
  • Your responsibilities include the prompt resolution and closure of service-related feedback, guided by the organisation's service performance indicators. You will also facilitate and coordinate hospital-wide service committees and workgroups which focus on improving service levels and upholding the organisation's service culture.
  • In addition, you will assist in creating and populating data dashboards of feedback indicators to track service satisfaction, feedback trends and patterns for system change initiatives.

The Requirements

  • Bachelor's degree, preferably in Marketing, Communications, Psychology, or a business-related discipline
  • At least 2 years of working experience in marketing communications or service quality, preferably from the healthcare industry
  • An excellent team player and effective communicator
  • Creative, highly-motivated and results-oriented
  • Excellent organizational, leadership and people management skills
  • Good knowledge of social media platforms
  • Ability to multi-task with minimal supervision amidst tight timelines


Interested candidates please submit your resume to [Click Here to Email Your Resume]


Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Company Overview
Recruit Express Pte Ltd