MCI Career Services Pte Ltd

Events Coordinator (Audio Visual / Video Conference)

MCI Career Services Pte Ltd| Date Posted: 19-Mar-2020
EA Licence No: 06C2859|EA Personal Registration No: R1547291
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Job Nature:
Position Level:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

  • Leading Regional Audio Visual Engineering Company
  • 5 day work week
  • Good career development and friendly work environment

Key Responsibilities

  • Manage scheduling, planning and coordination of Audio Visual Personnel in accordance with CLIENT’s SOPs
  • Manage bookings (vetting of ineligible bookings and coordination with global Customer Service groups) and scheduling of Video Conference and Audio Visual meetings using CLIENT’s toolsets
  • Provide administration of events including scheduling of resources, quoting for 3rd-party and hire services, chasing POs and accurate invoicing
  • Provide event management services to local events, including scheduling and planning in accordance with CLIENT SOP
  • Service request fulfillment including incident management, change verification and RfB checks, click-to-chat monitoring and knowledge management (KCS1 role article creation and review and Support Plus knowledge maintenance) using CLIENT’s toolsets
  • VC Certification including provisioning, testing, certification and sign-off using CLENT’s toolset
  • Level 1 troubleshooting using existing knowledge articles
  • Report generation including device remediation, service overview and Holland Endpoint reporting
  • AV SoD health checks
  • NAC tool requests
  • Media content upload requests and fulfillment


More Information

  • At least 1 year industry experience in fields relating to managing Installs, Moves, Additions, and Changes” (IMACs) or Service Request (SR) queues – ideally relating to AV and VC activity

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to Lorrenteiw@

Our dedicated and approachable MCI consultants will get back to you soon for a confidential discussion.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please include the following information in your resume:
1) Education background
2) Work experiences in point forms
3) Reason(s) for leaving
4) Current and Expected salary
5) Date of availability / Notice Period

**We regret to inform that only shortlisted candidates would be notified. ** We wish you all the best in your career search.

Teiw Hui Shi (Lorren)
Registration Number: R1547291
EA License Number: 06C2859


Company Overview
MCI Career Services Pte Ltd