Equipment Service Engineer

Service Engineer is responsible to actively engage with our customers and provide technical after-sales services.

Responsibilities / Duties:

• Equipment evaluation, on-site installation and commissioning, troubleshooting, repair and maintenance.
• Field service support to day-to-day operations.
• Conduct training to customers.
• Pro-actively, promote after-sales services, spare parts sales, as well as new machine sales to existing customers.
• Prepare service reports timely.
• Support local and oversea ad-hoc assignments and projects.
• Travel overseas for work assignment in short notice for a limited period.

Requirements:

• Diploma in Mechanical, Electrical, Electromechanical engineering.
• At least 2 years of experience in similar field/scope.

Qualities/Attributes:

• Eager learner, independent, responsible.
• Able to work independently with minimum supervision.
• Good written and verbal communication in English and Mandarin in order to manage and resolve technical issues on equipment, process and software with English and Mandarin speaking counterparts.
• Self-motivated and good team player.
• Positive altitude for customer service.
• Excellent interpersonal skills with customers and colleagues.