Jobster Pte Ltd

Engineering Officer (Data Centre/1 Year Contract/Serangoon North)- J11

Jobster Pte Ltd | Date Posted: 29-Jan-2019
EA Licence No: 06C5060 | EA Personal Registration No: 27082018
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Job Nature:
Contract, Temporary
Position Level:
Manager, Senior Manager
Job Category:
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Responsibilities:

  • Perform shift duty to support 24x7 DC Operations or be on 24x7x365 stand-by duties for emergency
  • Ensure incidents are responded and attended to, else redirect for 2nd/3rd level resolution base on criticality, impact and SLA
  • Perform Request Fulfilment to register customer requests
  • Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly)
  • Perform access clearance for customers/visitors/Contractors
  • Generate daily/weekly/monthly/yearly/ad-hoc reports when required
  • Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP)
  • Manage equipment movement in Data Centre
  • Ability to conduct asset tagging, labelling and tracking
  • Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
  • Ensure all DC supporting infrastructure (i.e. Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System etc.) are functioning well
  • Communicate with both internal and external customer via voice or email
  • Understand Customer's contractual Service Level Agreements and ensure they are met

Requirements:

  • GCE ‘O’ Level or ITE in Engineering / IT or Diploma in Engineering / IT (recognized IT training schools)
  • 0 – 1 year of DC Operations or Data Centre Facilities and Operations Support experience
  • Basic Certificate of Infocomm Technology with Data Centre Operations Best Practice knowledge
  • ITIL Foundation Level Certification
  • Understanding ISO2700, CDCP, ISO20000
  • Work as a team or individually, able to multi-task and work under pressure
  • Positive attitude with good communication skills  (both verbal & written)
  • Analytical with good problem solving skills
  • Well organized and able to reschedule priorities as circumstances change
  • Self- motivated, proactive and able to act on own initiative
  • Leadership ability, initiative & ownership

Interested applicants please email your resume in MS word format to: [Click Here to Email Your Resume]. Please include the position applied for and Job Code (J11) in the subject header.

*We regret to inform that only shortlisted candidate will be notified

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Jobster Pte Ltd