Engineering Manager (HVAC | West | MNC)

People Profilers Pte Ltd| Date Posted: 4-Sep-2019
EA Licence No: 02C4944|EA Personal Registration No: R1765343
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Job Nature:
Permanent
Position Level:
Experienced, Manager
Job Category:
Qualification:
Bachelor's / Honours

Job Description

Job Responsibilities:

•          In charge of Warranty Support

-           Closely liaise with the Service operations team to drive timely and cost effective resolution to warranty issues

-           Data analysis to improve warranty support

•          Responsible to resolve critical issues that are being escalated up within reasonable and fast timeline

-           Go to the site to troubleshoot the issue & take the lead in this cycle

-           Attend customer meeting to explain issue clearly and provide suitable solution

-           Working closely with factory and relevant parties to resolve issue

-           Carry out failure analysis and submit necessary report

-           Carry out preventive actions/ procedures to avoid similar issues

•          Conducting Technical Training

-           Plan the comprehensive technical training for technicians throughout the year

-           Committed to conduct training regularly to improve the skillset of the team

•          Technical Support to the team and suggestion to improve the process flow

•          Any other assignments from times to times that deemed appropriate
 

Requirements:

•          Minimum 5 years’ experience in HVAC with a Degree in Mechanical Engineering

•          Technically sound to provide advice to internal departments as well as external customers

(ID 45707)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed MS Word format to [Click Here to Email Your Resume]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd
Tel:  6589 5830
EA Registration Number: R1765343
EA Personnel: Ng Chin Yuen Eugene

Company Overview
People Profilers Pte Ltd