Engineering Manager (HVAC | West | MNC)

People Profilers Pte Ltd| Date Posted: 3-Sep-2019
EA Licence No: 02C4944
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Job Nature:

Job Description

Job Responsibilities:

          In charge of Warranty Support

-           Closely liaise with the Service operations team to drive timely and cost effective resolution to warranty issues

-           Data analysis to improve warranty support

          Responsible to resolve critical issues that are being escalated up within reasonable and fast timeline

-           Go to the site to troubleshoot the issue & take the lead in this cycle

-           Attend customer meeting to explain issue clearly and provide suitable solution

-           Working closely with factory and relevant parties to resolve issue

-           Carry out failure analysis and submit necessary report

-           Carry out preventive actions/ procedures to avoid similar issues

          Conducting Technical Training

-           Plan the comprehensive technical training for technicians throughout the year

-           Committed to conduct training regularly to improve the skillset of the team

          Technical Support to the team and suggestion to improve the process flow

          Any other assignments from times to times that deemed appropriate


          Minimum 5 years experience in HVAC with a Degree in Mechanical Engineering

          Technically sound to provide advice to internal departments as well as external customers

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed MS Word format to [Click Here to Email Your Resume]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel:  6589 5830

EA Registration Number: R1765343

EA Personnel: Ng Chin Yuen Eugene

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People Profilers Pte Ltd