Engineering Manager (HVAC / Warranty Support / Service Operation)

ScienTec Personnel| Date Posted: 9-Sep-2019
EA Licence No: 11C5781|EA Personal Registration No: R1655013
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Job Nature:
Permanent
Position Level:
Experienced, Manager
Qualification:
Bachelor's / Honours, Masters / PhD

Job Description

Why Join?
Are you looking for a challenges & great career opportunities?
Want to join the world leader in air conditioning systems, services and solutions.
Come join us!


Job Type

  • Permanent Opening

Salary

  • Salary range from: Negotiable(Depend on experience and qualification)
  • Bonus: Up to 20% of Annual Salary
  • Transport Allownace: $1000/month (If own a Vehicle)


Working Hours

  • For office hours: Monday to Friday: 8.30am to 5.30pm

 

Location:

  • Benoi


JOB DESCRIPTION

  • In charge of Warranty Support
    • Closely liaise with the Service operations team to drive timely and cost effective resolution to warranty issues
    • Data analysis to improve warranty support
  • Responsible to resolve critical issues that are being escalated up within reasonable and fast timeline
    • Go to the site to troubleshoot the issue & take the lead in this cycle
    • Attend customer meeting to explain issue clearly and provide suitable solution
    • Working closely with factory and relevant parties to resolve issue
    • Carry out failure analysis and submit necessary report
    • Carry out preventive actions/ procedures to avoid similar issues
  • Conducting Technical Training
    • Plan the comprehensive technical training for technicians throughout the year
    • Committed to conduct training regularly to improve the skillset of the team
  • Technical Support to the team and suggestion to improve the process flow
  • Any other assignments from times to times that deemed appropriate

 

Requirement:

  • Bachelor degree in Mechanical Engineering or equivalent
  • At least 5 years of related expereince in HVAC industry
  • Technically sound (HVAC) to provide advice to internal department as well as external customers
  • Possess excellent communications skills
  • Demonstrated ability to complete tasks within deadlines and work well under pressure
  • Senior Service Engineer with experience of troubleshooting chillers will be consider for this position.

 

Interested candidates, please submit a detailed resume to Anson Koh at [Click Here to Email Your Resume] to apply.
"We regret to inform that only shortlisted candidates will be notified"


Email Address: [Click Here to Email Your Resume]


Koh Kar Fu (Xu Jia Fu) | CEI: R1655013
ScienTec Consulting Pte Ltd (ScienTec Personnel) | EA 11C5781


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