Engineer / Senior Engineer (NOC)

People Profilers Pte Ltd| Date Posted: 11-Feb-2021
EA Licence No: 02C4944|EA Personal Registration No: R1111375
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Description:

  • Administrator for monitoring and ITSM tools.
  • Implement and deliver monitoring and ITSM solutions.
  • Point of contact for monitoring tool or ITSM related interactions.
  • Assist to perform root cause analysis where required.
  • Work together with other teams and customers to understand their monitoring needs.
  • Create and maintain documentation on configurations.
  • Keeping updated on product enhancements and assess the suitability of upgrades while ensuring that the versions are current and supported.
  • Log support tickets to product vendors for issues, defects and the like, then promptly following through to reduce impact on operations.
  • Be part of a team that strives towards 100% system availability.
  • Experience in configuring, supporting and integrating monitoring and ticketing tools for network monitoring, trend analysis and network performance reporting.
  • Familiarity with ITSM and ITOM preferred
  • Knowledge of a Scripting language and UNIX is a plus.

 

Requirements:

  • Diploma / Degree in IT / Computer Engineering or equivalent with 2 years of relevant experience

 

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

 

Kindly email your resume in a detailed Word format to [Click Here to Email Your Resume]

 

We regret that only shortlisted candidates will be notified

 

People Profilers Pte Ltd

Tel:   6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

 

Company Overview
People Profilers Pte Ltd