Hanwell Holdings Limited

E-Commerce Sales Executive

Hanwell Holdings Limited| Date Posted: 17-Jul-2020
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours

Job Description

Job Scope

  1. Able to work effectively with cross –functional teams. eg, Brand and Sales team or independently
  2. Liaise and coordinate with different departments relating to the task given
  3. Work with Sales team to ensure achievement of overall sales target and liaise with Marketing team to plan for digital marketing campaigns where relevant
  4. Manage different e-Commerce platforms but not limit to items daily maintenance, stock management, and campaign execution.
  5. Update & manage site content for each of the e-Commerce platform
  6. Manage e-Commerce orders from downloading to verifying and process for all e-Commerce platforms
  7. Manage product placements and promotions on all e-Commerce platforms
  8. Design artwork for listing images to e-Commerce site (Simple graphic editing and design skills required)
  9. Manage online order fulfillment, customer relations and retention.
  10. Handle customers’ enquiries/complaints timely and professionally, ensuring that every issue is followed-up and completed
  11. Manage, monitor and analyze market trends and promotions activities online

Job Requirements

  1. Minimum diploma/degree in business/marketing or related
  2. Strong communication, interpersonal, and problem-solving skills
  3. Minimum of 1-2 years of relevant hands on experience in handling e-Commerce platform, such as Lazada, RedMart, Shopee, Qoo10 etc.
  4. Knowledge of FMCG products is an advantage
  5. Proficient in using Microsoft Word, Excel, and PowerPoint.
  6. Keen and enthusiastic in online retail business and e-Commerce.
  7. Must be very digital savvy and comfortable with e-Commerce software and e-Commerce marketplace selling interface.
  8. Meticulous and detail oriented.
  9. Team player and able to work well in fast- paced environment.
Company Overview
Hanwell Holdings Limited