E-Commerce Manager (Global MNC/ West/ Up to $8000) - SPWPP

ScienTec Personnel| Date Posted: 14-Jun-2019
EA Licence No: 11C5781|EA Personal Registration No: R1548901
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Job Nature:
Position Level:
Manager, Senior Manager
Bachelor's / Honours

Job Description

Why Apply:

  • Contribute to E-commerce development projects(SEA region) for a Global MNC in Bio Pharma, Healthcare technologies
  • Build good relationships with various stakeholders and collaborate to create effective campaigns and generate revenue growth
  • Regular Working Hours: Monday to Friday, 8.30am to 5pm
  • Competitive monthly salary package of up to $8,000

Job Description:

  • Develop the e-commerce capability for all subsidiaries' brands and businesses
  • Work closely with the Sales team across all verticals to migrate existing direct customers/channel partners to use our webshop
  • Onboard new customer & increase usage across all customers
  • Train/Update the sales team with the webshop and new enhancements
  • Responsible for driving revenue growth by acquiring new customer by lead generation/converting incoming leads
  • Campaigns for Up-sell/Cross-sell to existing customers
  • Strong customer focus : Internal (Sales teams) & external (Direct/Indirect customers)
  • Experience in working with cross- functional teams
  • Analyze the business trends for last few years/quarters and design : Product specific campaigns, Customer segment specific campaigns
  • Define and own the customer support/query handling process for all online/inbound queries 
  • Eventually the CS team should start working with the Country E-Com lead
  • Work with relevant business leader and make sure that the pricing is updated regularly on webshop/SAP.
  • Performs any other assigned duties

Job Requirements:

  • Bachelor’s degree in Chemistry, Biotechnology, Biochemistry, Biology, Pharmacy or related technology fields required.
  • At least 3-5 years of marketing specialist or technical support specialist, customer support specialist experience in Chemical or life sciences industry/ E-commerce Co.
  • Minimum 3-4 years of activities in life sciences & chemicals industries, as well as in laboratory oriented business will be an advantage
  • Product knowledge of various life science related equipment, reagents and consumables with be preferred
  • Team leading experience will be an advantage
  • Mid level of influencing and persuading skills and high level of collaborative behavior.
  • Ability to communicate clearly the intended message in formal and informal settings.
  • Resilience and the ability to manage conflict and maintain good emotional control in difficult circumstances.
  • Demonstrates a strong drive for results and project management skills.
  • Ability to build relationships with other team members and gain commitment toward stated goals

Interested applicants please send your updated resume to [Click Here to Email Your Resume] or click "Apply now".

**We regret that only shortlisted candidates will be notified.**


R1548901 Tang Swee Lung (Kenneth)

11C5701 ScienTec Consulting Pte Ltd

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