E - Commerce Executive (Retail)

SHEER TECHNOLOGY PTE LTD| Date Posted: 16-Apr-2021
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

Responsibilities

  • Support the E-commerce team in execution of the full product delivery lifecycle 
  • Work closely with warehouse operation, courier services to ensure timely shipments & review the fulfilment / delivery options at all times
  • Facilitate China's team and 3rd party E-Commerce enabler management (product information translation, content management, order fulfilment, customer service)
  • Monitor changes in product sales (i.e. daily sales performance) to ensure the achievement of monthly sales targets
  • Assist in the company’s product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates
  • Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices, refunds and complaints etc.
  • Assist the department towards the marketing aspect of our E - Commerce platform
  • Ad hoc admin duties whenever needed

Requirement

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Marketing or equivalent.
  • Candidate must be proficient in Chinese to oversee the translations of the product information by our China team
  • Preferably Junior Executive specialized in E-commerce or equivalent.
Company Overview
SHEER TECHNOLOGY PTE LTD