E-Commerce Executive, In - Store - RETAIL/FASHION - S$3000

ClarisT Resources Pte Ltd| Date Posted: 6-Nov-2020
EA Licence No: 06C4006|EA Personal Registration No: R1107206
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, Diploma

Job Description

One of the leading FMCG/FASHION retailers invites professional individuals to join the group as E-Commerce Executive, In - Store!

 

Budget for this role: S$3000

 

Job Description

  • Handle daily customer calls for retail stores and digital store hotline on general enquiries
  • Manage orders follow up, after sales and exchange policies.
  • Assist customer on stock availability and price check
  • Executed fulfilment of online orders on e-commerce platform
  • Maintained quality control and online customer service
  • Handle daily emails; ensure all emails are cleared daily.
  • Validate online orders and approve payments
  • To update and generate statistic reports..
  • Coordinate with warehouse and courier on delivery schedule.
  • Handle customer’s compliment and complaint issues.
  • Prepare weekly and monthly reports.
  • Any other ad-hoc duties.

 

Requirements

  • Working knowledge & experience of e-commerce platform/systems, both front-end & back-end.
  • Clear understanding of traffic metrics and sources & experience in tracking, optimising & implementing online sales/product/promotional strategies through data analytics and projections
  • Experience in Microsoft Office and graphic design software
  • Digital savvy and passion for online sales
  • Ability to work independently and be self-driven within a team structure

 

IMPORTANT NOTE

*Applicants must be willing to be based in-store, working retail hours.*

Interested applicant, kindly submit full-detailed resume to [Click Here to Email Your Resume]

Please visit www.clarist.com.sg for more available positions. Thank you

Company Overview
ClarisT Resources Pte Ltd