E-Commerce Executive, In - Store - RETAIL/FASHION - S$3000
One of the leading FMCG/FASHION retailers invites professional individuals to join the group as E-Commerce Executive, In - Store!
Budget for this role: S$3000
- Handle daily customer calls for retail stores and digital store hotline on general enquiries
- Manage orders follow up, after sales and exchange policies.
- Assist customer on stock availability and price check
- Executed fulfilment of online orders on e-commerce platform
- Maintained quality control and online customer service
- Handle daily emails; ensure all emails are cleared daily.
- Validate online orders and approve payments
- To update and generate statistic reports..
- Coordinate with warehouse and courier on delivery schedule.
- Handle customer’s compliment and complaint issues.
- Prepare weekly and monthly reports.
- Any other ad-hoc duties.
- Working knowledge & experience of e-commerce platform/systems, both front-end & back-end.
- Clear understanding of traffic metrics and sources & experience in tracking, optimising & implementing online sales/product/promotional strategies through data analytics and projections
- Experience in Microsoft Office and graphic design software
- Digital savvy and passion for online sales
- Ability to work independently and be self-driven within a team structure
*Applicants must be willing to be based in-store, working retail hours.*
Interested applicant, kindly submit full-detailed resume to [Click Here to Email Your Resume]
Please visit www.clarist.com.sg for more available positions. Thank you
ClarisT Resources Pte Ltd