Director, Office of Programme Management, Office of President

Singapore Management University| Date Posted: 13-Sep-2020
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Job Nature:
Position Level:
Senior Manager
Job Category:
Bachelor's / Honours, Masters / PhD

Job Description

  • Forecast and recommend appropriate project resources that match project needs, including budget monitoring and analysis.
  • Collaborate with Schools and Corporate Services Group to resolve resource allocation issues.
  • Facilitate programme management meetings.
  • Provide recommendations to PC (prioritization committee) regarding project expectations, approach, roadmaps, work plans, deliverables and goals. Issue project status reports on a regular basis.
  • Monitor progress of all projects to track timelines, milestones, deadlines, standards and targets, alerting PC and project managers of any obstacles / potential delays to project timelines, targets or success and provide corrective action recommendations.
  • Identify and manage anticipated resistance and work with faculty and Corporate Services Group colleagues to facilitate resolution of conflicting positions.
  • Conduct impact analyses, assess change readiness, identify key stakeholders, ensure progress is monitored, risks identified and risk mitigation tactics prepared, and appropriate mitigation against non-delivery is invoked.
  • Maintain consistent communication with the PC, Deans of Schools, Heads of Corporate Service Group units, Project Leaders, etc.
  • Collaborate with the project team to draft reports on ‘lessons learned’.
  • Communication of new initiatives and projects.
  • Provide support to project data collection, analysis, documentation and interpretation to project members, team lead, manager and/or other stakeholders as requested.


  • Bachelor’s Degree in business or related fields.
  • Master’s degree preferred.
  • Minimum 15 years of relevant work experience required.
  • Senior programme management and business transformation experience in management consulting, corporate strategy, corporate finance, fund management or other similar analytical data-driven function with tech-related industries and/or public sector service experience at a senior level.
  • Ideally with some experience of working with universities and confident in dealing with senior academics and relevant external stakeholders.
  • Successful track record in programme change management with the ability to meet short deadlines and execute against competing or changing priorities as well as concurrent projects.
  • Proven success in problem-solving, multi-tasking, and analytical abilities.
  • Excellent interpersonal, verbal and written communication, and presentation skills.
  • Strong strategic mindset, analytical and problem-solving skills.
  • Resourceful, independent worker and a team player, with strong negotiation and influencing skills that enables collaboration with a wide range of partners.
  • Has good track record in developing high quality change management programmes.
  • Has exceptional networking skills, able to forge new relationships and build trust quickly.

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

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Singapore Management University