*Direct Contract* 1 Year Call Centre Executive (Office Hours, Mon to Fri)

Recruit Express Pte Ltd| Date Posted: 21-Sep-2020
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
'A' Levels, Diploma

Job Description

Jobs Responsibilities

  • Primarily attend inbound calls on insurance products via telephone
  • Inbound call enquiries can be from the Life Planners, Policyholders, Bank Channel Sales Representatives and Bancassurance Customers
  • Ensure a good follow-through of each customer’s service request
  • Manage customer feedbacks/complaints with a good closure within the operational turnaround time
  • Administer backroom operational duties related to insurance premium transactions
  • Comply with internal policies, procedures and the relevant laws and regulations

 

Job Requirements

  • Min. GCE O Levels / Diploma
  • Min. 1-2 years of experience in call centre
  • Certifications in BCP & PGI will be advantageous

 

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd