Devops Engineer (Senior Consultant)
- 1 year contract, renewable/convertible
- Working hours: Monday to Friday, 830am to 6pm
Duties & Responsibilities:
i. Drive top quality technical support that leads to increased customer satisfaction and product adoption;
ii. Share subject matter expertise across the team in order to enhance team effectiveness and ensure quality of DevOps activities;
iii. Coach and support the team in order to increase technical and operational capability;
iv. Collaborate with development and engineering team to evaluate Bugs and Feature Requests;
v. Identify trends and report on areas of concern in the product and articulate issue clearly, cite the implications, and offer alternative options for consideration;
vi. Proactively manage team dynamics to ensure that the team function effectively;
vii. Be the first point of escalation for customer issues being handled by your team, or as assigned;
viii. Enhance system robustness by improving the test-driven CI/CD pipelines in the product development cycle.
ix. Make the system more resilient by revising the disaster recovery strategy to improve RTO and RPO in a cost-effective manner; and
x. Lead triage and root cause analysis work on major or repeated incidents.
i. At least 5 years experience in managing a DevOps team,
ii. Strong hands-on technical exposure managing Cloud applications and infrastructure, including but not limited to prior use of Terraform, CloudFormation, Serverless framework;
iii. Strong technical knowledge on DevOps and SRE tools
iv. Skilled at explaining technical problems and issues succinctly and clearly;
v. Able to execute with agility and innovate for results;
vi. Strong analytical thinking, ability to debug complex issues;
vii. Experience in working in GCC; and
viii. Familiar with Agile delivery methodology.
i. AWS Certified Solution Architect Professional or AWS DevOps Professional
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