Devops Engineer (Associate Consultant)

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 15-Jan-2021
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

  • 1 year contract, renewable/convertible
  • Working hours: Monday to Friday, 830am to 6pm

Duties & Responsibilities: 

  • Utilize various open source technologies
  • Use various tools to orchestrate solutions
  • Build independent web based tools, microservices and solutions
  • Write scripts and automation 
  • Configure and manage data sources
  • Understand how various systems work
  • Understand how IT operations are managed
  • Managing source control 

Requirements:

i .    Min. 1 year of DevOps related experience

ii.    Adhere to service management SOP and SLA

iii.    Provide high quality exceptional customer service using effective, professional, proactive and follow through communication
iv.    Provide first level support for resolution of customer problems, incidents, issues, requests and queries.
v.    Liaise / Assign issues, problems, etc. to other Functional/Technical Support teams, or product teams as required to resolve/assign requests/issues in a timely manner.
vi.    Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
vii.    Be customer advocate to provide feedback on product functionality/defects to engineering team

b)    Preferred Skills
i.    Hands-on exposure managing Cloud application;
ii.    Excellent written and verbal communication skills;
iii.    Strong troubleshooting and conflict resolution skills;
iv.    Experience with Incident Management Process;
v.    Have experience in working in GCC; and
vi.    Familiar with Agile delivery methodology.

c)    Certifications
i.    AWS Certified Solution Architect Associate or AWS Certified Security - Specialty

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)