Desktop Support -Shift Engineer
Infinite Computer Solutions Pte. Ltd.| Date Posted: 23-May-2020
EA Licence No: 14C6941|EA Personal Registration No: R1436393
ITE/ NITEC/ Higher NITEC, Diploma
Desktop Support Services
- Install desktop OS, messaging client, applications such as Adobe Acrobat, WinZip as per requirement, and add or remove accessories, peripherals or mobile devices and configure PCs
- Troubleshoot and resolve desktop incidents
- Manage disk and folder sharing, and permission settings on desktops
- Handle printer problems at users’ desktops
- Assist users in accessing applications
- Provide all installations, de-installations, cascades, moves, adds and Changes for all deskside Equipment, Software, and related Services at designated locations.
- Manage Delivery/shifting /Install Printers to locations along with Print partner
- Helpdesk provided to handle 1st Level calls and onsite troubleshooting support
EA License No. - 14C6941
Infinite Computer Solutions Pte. Ltd.