Desktop Support -Shift Engineer

Infinite Computer Solutions Pte. Ltd.| Date Posted: 23-May-2020
EA Licence No: 14C6941|EA Personal Registration No: R1436393
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Desktop Support Services

  • Install desktop OS, messaging client, applications such as Adobe Acrobat, WinZip as per requirement, and add or remove accessories, peripherals or mobile devices and configure PCs
  • Troubleshoot and resolve desktop incidents
  • Manage disk and folder sharing, and permission settings on desktops
  • Handle printer problems at users’ desktops
  • Assist users in accessing applications

IMAC Services    

  • Provide all installations, de-installations, cascades, moves, adds and Changes for all deskside Equipment, Software, and related Services at designated locations.

Printing Services

  • Manage Delivery/shifting /Install Printers to locations along with Print partner
  • Helpdesk provided to handle 1st Level calls and onsite troubleshooting support

EA License No. - 14C6941  

 

 

Company Overview
Infinite Computer Solutions Pte. Ltd.