Desktop Support , Salary up to $2,300 URGENT!

Recruit Express Pte Ltd| Date Posted: 22-Mar-2021
EA Licence No: 99C4599|EA Personal Registration No: R1104585
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced
Job Category:
Diploma, Bachelor's / Honours

Job Description

Job Description

Information Technology (IT) & Audio Visual (AV) Asset Management

  • Coordinate with vendors on IT & AV equipment installations, service, maintenance and repairs;
  • Acting administrator for the major audiovisual control system at MPH, Auditorium, DJ Station, Training Room and other AV specialized rooms;
  • Maintain IT & AV equipment asset movement (loan and tracking);
  • Provide IT & AV assistance and user training;
  • Administer IT & AV related asset purchases;
  • Execute termly IT & AV preventive and maintenance plan;
  • Provide recommendation on latest IT & AV product offering for future upgrades

Software and Editing

  • Perform basic audiovisual transferring, editing and archiving;
  • Familiar with Ulead Visual Studio, Handbrake and Final Cut Studio;
  • Assist in DVD/CD burning/writing and duplication need.

IT related AV Systems Administration

  • Provide support for all requests for Video Conferencing systems such as Centra, Radvision;
  • Provide support for enterprise IP Cameras across all sites;


  • Provides 1st line support for IT & AV need on events, trainings and troubleshooting. This includes, but not limited to computer setup, video recording, video production and video broadcasting on multiple platforms;
  • Provides technical support for classrooms (e.g. AV system, LCD projectors, visualizers, CD Players, Computers, and all other IT Equipment);
  • Manages IT Hotline for urgent requests and Helpdesk email for requests for support;
  • Provide 2nd line support for Campus 2 and all other satellite sites when necessary.


  • Ensure IT & AV equipment readiness;
  • Ensures appropriate monitoring of IT & AV performance;
  • Ensures proper renewal of necessary IT & AV maintenance agreement;
  • Strictly adhere and preserve confidentiality of all IT & AV information;
  • Regularly gives status reports across projects and addresses issues as appropriate;
  • Complies with school wide policies and procedures.
  • Assist in the development of standard operating procedures and policies

Internal Operations

  • Regularly gives status reports across projects and addresses issues as appropriate;
  • Complies with and helps to enforce standard school policies.
  • Any other responsibilities as assigned by Head of Department.


  • Qualification in Information Technology / related field
  • 1-2 years of experience in IT support
  • Able to work in a fast-paced environment

Interested applicants, please Email [Click Here to Email Your Resume]


Jane Ng Wei Ling


Recruit Express Pte Ltd

EA Licence No: 99C4599


We regret that only shortlisted candidates will be contacted.


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Recruit Express Pte Ltd