Desktop Support (Open for Fresher, Entry Level, Level 1)

ITCAN Pte Ltd| Date Posted: 28-Aug-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Student Job
Qualification:
Diploma, Bachelor's / Honours

Job Description

Responsibilities:
Perform troubleshooting for client platform related problems
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
Liaise with support vendors for maintenance, support or issues resolution
Support Windows OS, office software, and other Desktop Related Software & Hardware (may require to carry hardware equiptments like Monitor, desktops, ETC.)
Monitor the agreed service level, document & maintain the configuration of the systems
Involve in client platform implementation/upgrade project

Company Overview
ITCAN Pte Ltd