Desktop Support Engineer

ITCAN Pte Ltd| Date Posted: 26-Aug-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Description:

  • Perform troubleshooting for client platform related problems
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
  • Liaise with support vendors for maintenance, support or issues resolution
  • Support Windows OS, office software, and other Desktop Related Software & Hardware
  • Monitor the agreed service level, document & maintain the configuration of the systems
  • Involve in client platform implementation/upgrade project

 

Company Overview
ITCAN Pte Ltd