EPS Consultants Pte Ltd

Desktop Support Engineer

EPS Consultants Pte Ltd| Date Posted: 18-Sep-2020
EA Licence No: 95C5630|EA Personal Registration No: R2093940
Save Job
Job Nature:
Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

As a Desktop support engineer, the incumbent will provide day-to-day on-site technical support and solutions. 

 

Job Responsibilities

  • To perform installation, configuration and set-up of all new computer equipment
  • Conduct installations based on company specifications
  • Diagnose and perform repairs on equipment and solutions
  • Ensure that relevant updates and patches are applied accordingly
  • Initiate escalation procedures and follow up on all open requests to ensure customer satisfaction
  • Coordination with other support teams to ensure ticket closure within SLA
  • Basic network accessibility and troubleshooting

Job Requirements

  • Minimum of Diploma (IT, Engineering or Related Disciplines)
  • IT certification will be an added advantage
  • Possess IT skills in MS Windows, desktop hardware and network environments
  • Ability to work in teams

 

For interested applicants, please send your resume in MS WORD format to [Click Here to Email Your Resume]  (Reg no: R2093940) for immediate processing.

Company Overview
EPS Consultants Pte Ltd