Desktop Support ATL

Infinite Computer Solutions Pte. Ltd.| Date Posted: 17-Aug-2019
EA Licence No: 14C6941|EA Personal Registration No: R1436393
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Description :

Deskside Assistant Team Lead

•         Perform Roles & Responsibilities of Deskside Engineers;

•         Support for premium users (VVIP);

•         Ability to handle premium users (VVIP);

Provide single point of contact 

Cover duty of Team Leader during Team Lead's Absence

Requirement

a) Minimum three 3 years of relevant experience with adequate technical skills.

b) Must be ITIL Foundation certified

c) Must be customer oriented.

e) Good technical knowledge in all OS , Internet Browsers, MS Office, Lotus Notes, MS Outlook, basic Network troubleshooting skill, windows, networking, servers.

f) Must be able to be a team player and willing to work on shift if required and willing to work in a challenging environment.

g) Must have some basic communication skills.

h) Willing to take on extra tasks that are given

EA License No. - 14C6941
 

Company Overview
Infinite Computer Solutions Pte. Ltd.