Desktop Support ATL
Job Description :
Deskside Assistant Team Lead
• Perform Roles & Responsibilities of Deskside Engineers;
• Support for premium users (VVIP);
• Ability to handle premium users (VVIP);
Provide single point of contact
Cover duty of Team Leader during Team Lead's Absence
a) Minimum three 3 years of relevant experience with adequate technical skills.
b) Must be ITIL Foundation certified
c) Must be customer oriented.
e) Good technical knowledge in all OS , Internet Browsers, MS Office, Lotus Notes, MS Outlook, basic Network troubleshooting skill, windows, networking, servers.
f) Must be able to be a team player and willing to work on shift if required and willing to work in a challenging environment.
g) Must have some basic communication skills.
h) Willing to take on extra tasks that are given
EA License No. - 14C6941
Infinite Computer Solutions Pte. Ltd.